1122 Main St W, Hamilton, ON L8S 1C1

Store Hours: Monday – Sunday, 11 am – 9:00 pm EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We currently charge $17.99 for expedited shipping. Any order over $100 is eligible for free shipping

Which payment methods are accepted in the Online Shop?

We are currently accepting Visa and Mastercard.

How long will delivery take?

After your order is placed, it will be processed and shipped within 24-48 hours. The shipping time will largely depend on the shipping company, but you should typically expect your shipment to arrive in 2-5 days after your order has shipped. 

How do you verify legal age for your order?

All first orders will be be shipped via Canada Post which will require Proof of Age upon delivery. After that, your account will be age verified and will no longer require Proof of Age as long as the name and address for future orders stay the same.

Packages that are returned due to failing to provide proof of age will be subject to a $20 restocking fee. In addition, all shipping costs will be forfeited.

Click here for more information on what is required upon delivery from Canada Post.

Can I pick up online-only items in store?

Yes, if you select the in store pick-up option in checkout, we will ship your order to our store in Hamilton for you to pick up. Once your order is placed, you will be notified via email when your order is ready for pick up.

Please bring proper identification otherwise we will not be able to give you your order.

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